Desktop Support Specialist

4 weeks ago

Tuba City, Arizona, United States Cayuse Holdings Full time

Job Summary

The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. This role requires the ability to perform administration for Windows and ChromeOS-based systems within your area of responsibility, as well as support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education.

About Cayuse Holdings

Cayuse Holdings delivers strategic services & solutions to our clients. Our diverse business lines, workforce, and projects have extended across all 50 states, 4 U.S. Territories, & 19 foreign countries, bringing added value to our customers to deliver services on-time and on-budget. Cayuse Holdings is dedicated to building mutually beneficial partnerships and relationships with our customers.

Responsibilities

  • Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education.
  • Provide technical and user support, with a strong focus on the customer experience.
  • Reset passwords and manage user and device objects within Active Directory.
  • Apply patches, upgrades, and enhancements as they are approved by the customer.
  • Perform software installations and troubleshooting for software issues, working with software vendors when needed.
  • Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed.
  • Image and configure computers to the customers specifications and standards and deploy equipment to users.
  • Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management.
  • Configure and connect devices to secure, managed networks, and the access protocols required for user connection and use.
  • Configure and manage VoIP handsets and work with appropriate team or vendor when there are system issues.
  • Perform monitoring of all upgrades and enhancements.
  • Perform detail-oriented log reviews and troubleshooting.
  • Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope.
  • Mentor and support junior Desktop Technicians.

Qualifications

  • A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches.
  • An Associate degree or higher is preferred, but education requirement can be offset by experience.
  • Bonus points for industry certifications such as CompTIA A, Network, and Security.
  • Working knowledge of managing users and device objects within Active Directory.
  • Ability to support Microsoft operating systems.
  • Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites.
  • The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable).
  • Ability to work with minimal guidance.
  • Strong time management skills, and an ability to adhere to and meet designated SLA deadlines.
  • Suitability to obtain Public Trust status through a detailed government background investigation.
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills

  • Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
  • Excellent verbal and written communication skills.
  • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
  • Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
  • Must be self-motivated and able to work well independently as well as on a multi-functional team.
  • Strong customer service and de-escalation skills.
  • Ability to handle sensitive and confidential information appropriately.
  • Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized.
  • Ability to research and learn new software as the situation dictates.

Reports to: Program Manager

Working Conditions

  • On-site in professional office environment.
  • Traditional work schedule, Mon-Friday, core hours.
  • Must be physically and mentally able to perform duties while standing for extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • Must be able to sit for long periods of time looking at computer screen.
  • Must be able to lift up to 75lbs.
  • Must be able to stand, sit, walk, bend, lift, climb, and crawl.
  • May be asked to work a flexible schedule which may include holidays.
  • May be asked to travel for business or professional development purposes.
  • May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Affirmative Action/EEO Statement: Cayuse Holdings embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse Holdings, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer.

Pay Range

USD $28.00 /Hr.

Submit a Referral

Location US-AZ-Kykotsmovi Villiage

ID 102115

Category Information Technology

Position Type Full-Time Hourly Non Exempt

Remote No

Clearance Required Public Trust

  • Desktop Support Specialist

    1 month ago

    Arizona City, Arizona, United States 7N Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at 7N. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide hands-on/physical desktop support for PC/Laptop/Tablet devicesTroubleshoot and resolve PC...

  • Pediatric Nurse Specialist

    4 weeks ago

    Tuba City, Arizona, United States Emerald Health Services Full time

    Job Title: Pediatric Nurse SpecialistJob Description:We are seeking a skilled Pediatric Nurse Specialist to join our team at Emerald Health Services. As a Pediatric Nurse Specialist, you will have the opportunity to work with a variety of patients and families, providing high-quality care and support.Responsibilities:Provide direct patient care to pediatric...

  • Pediatric Nurse Specialist

    4 weeks ago

    Tuba City, Arizona, United States Cynet Health Full time

    Job Title: Pediatric Nurse SpecialistJob Summary: We are seeking a skilled Pediatric Nurse Specialist to join our team at Cynet Health. As a Pediatric Nurse Specialist, you will provide high-quality nursing care to infants, children, and adolescents in a fast-paced and dynamic environment. Responsibilities:- Provide comprehensive nursing care to pediatric...

  • Radiology Specialist

    4 weeks ago

    Tuba City, Arizona, United States GetMed Staffing, Inc. Full time

    GetMed Staffing, Inc. is seeking a skilled Radiology Specialist for a travel assignment in a dynamic healthcare environment.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelThe ideal candidate will have a minimum of 1-2 years of experience in CT scanning and a strong understanding of radiology procedures. As a...

  • Travel Nurse ICU Specialist

    1 month ago

    Tuba City, Arizona, United States GLC On-The-Go Full time

    Job OpportunityGLC On-The-Go is seeking a travel nurse ICU specialist for a travel nursing job in a dynamic healthcare setting.Key ResponsibilitiesProvide high-quality patient care in the ICU settingCollaborate with interdisciplinary teams to ensure seamless patient careParticipate in ongoing education and training to stay current with best practicesAs a...

  • Medical Imaging Specialist

    3 weeks ago

    Tuba City, Arizona, United States Planet Healthcare Full time

    Planet Healthcare is a global leader in clinical staffing, and we're seeking a Medical Imaging Specialist for a travel opportunity in Arizona.**Job Summary**Planet Healthcare is a global leader in clinical staffing, and we're seeking a Medical Imaging Specialist for a travel opportunity in Arizona.**About the Opportunity**We're looking for a Medical Imaging...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Tuba City, Arizona, United States HexaQuEST Health, Inc. Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:HexaQuEST Health, Inc. is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for the technical operation of radiologic x-ray equipment and the processing of radiographic images. Key Responsibilities: Operate radiologic x-ray...

  • Travel Nurse ICU Specialist

    1 week ago

    Tuba City, Arizona, United States ALOIS Healthcare Full time

    ALOIS Healthcare is a leading provider of healthcare staffing services, seeking a dedicated Travel Nurse ICU Specialist to join our team in a challenging and rewarding environment.Job DescriptionThe ideal candidate will possess a strong background in ICU nursing, with experience in evaluating patient conditions and administering treatment. As a Travel Nurse...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Tuba City, Arizona, United States OneStaff Medical Full time

    OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in Arizona.Job Description & RequirementsSpecialty: Computed TomographyDiscipline: Allied Health ProfessionalEmployment Type: TravelShift: 10 hours, nightsHours per week: 40Duration: 13 weeksAs a Diagnostic Imaging Specialist, you will be responsible for operating...

  • AZ - RN Oncology Specialist

    4 weeks ago

    Tuba City, Arizona, United States HexaQuEST Health, Inc. Full time

    Job Title: AZ - RN Oncology SpecialistJob Summary:This position provides specialist nursing advice and support to patients, their families, and other healthcare professionals following diagnosis and through all stages of treatment. The incumbent is responsible for providing Medical Oncology and other infusion treatments and education regarding these...

  • Radiology Specialist

    4 weeks ago

    Tuba City, Arizona, United States Thrive Staffing Full time

    Job Opportunity:Thrive Staffing is seeking a skilled Radiology Specialist for a travel job in Arizona. Key Details:• 10 hours, night shifts• Travel employment typeRequirements:• CT Tech, Radiology experienceBenefits:• Tax-free stipend amount to be determinedAbout Thrive Staffing:At the heart of Thrive Staffing is our mission to support healthcare...

  • Clinical Nurse Specialist

    4 weeks ago

    Tuba City, Arizona, United States Tuba City Regional Health Care Corp. Full time

    Job Summary:Tuba City Regional Health Care Corp. is seeking a skilled Clinical Nurse Specialist to join our team. As a key member of our oncology department, you will provide specialist nursing advice and support to patients, their families, and other healthcare professionals.Responsibilities:Assess and evaluate patients with acute and chronic problems...

  • Radiology Imaging Specialist

    3 weeks ago

    Tuba City, Arizona, United States Skyline Med Staff Allied Full time

    Skyline Med Staff Allied is seeking a skilled Radiology Imaging Specialist to fill a Mammography Technologist position in Tuba City, Arizona, for a travel assignment lasting 13 weeks.Job OverviewThis is a unique opportunity to join a dynamic team of healthcare professionals as a Radiology Imaging Specialist, specializing in Mammography. As a traveler with...

  • Travel Nurse ICU Specialist

    1 month ago

    Tuba City, Arizona, United States Skyline Med Staff Nursing Full time

    Job Title: Travel Nurse ICU SpecialistSkyline Med Staff Nursing is seeking a skilled travel nurse ICU specialist to join their team in Tuba City, Arizona.Job Requirements:Specialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours, daysEmployment Type: TravelThe ideal candidate will have experience in ICU settings and be able to work...

  • Travel Nurse ICU Specialist

    4 weeks ago

    Tuba City, Arizona, United States GLC On-The-Go Full time

    GLC On-The-Go is seeking a travel nurse ICU specialist for a travel nursing job in a leading healthcare facility.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseEmployment Type: TravelAs a travel nurse ICU specialist, you will provide high-quality patient care in a fast-paced ICU environment. Our travel nursing job offers a...

  • Infection Prevention Specialist

    3 weeks ago

    Tuba City, Arizona, United States Becker Health Full time

    Job Title: Infection Prevention SpecialistJob Summary: Becker Health is seeking a highly skilled Infection Prevention Specialist to join our team. The ideal candidate will have a Master of Science degree in Nursing, Public Health, or a related field, and at least one year of experience in infection prevention.Responsibilities:Trend, track, and surveil...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Tuba City, Arizona, United States Assured Nursing Full time

    Diagnostic Imaging Specialist - Arizona Contract PositionAssured Nursing, a leading healthcare staffing agency, is seeking a skilled Diagnostic Imaging Specialist to join our team in Tuba City, Arizona.Job Summary:We are seeking a highly motivated and experienced Diagnostic Imaging Specialist to work with our team in Tuba City, Arizona. The ideal candidate...

  • Perioperative Nurse

    4 weeks ago

    Tuba City, Arizona, United States HexaQuEST Health, Inc. Full time

    Job Title: Perioperative Nurse - Operating Room SpecialistJob Summary: We are seeking a skilled Perioperative Nurse to join our team at HexaQuEST Health, Inc. as an Operating Room Specialist. The successful candidate will provide exceptional patient care in a fast-paced environment, working closely with surgeons, anesthesiologists, and other healthcare...

  • MRI Imaging Specialist

    4 weeks ago

    Tuba City, Arizona, United States ICONMA Full time

    Job Summary:As an MRI Imaging Specialist with ICONMA, you will be responsible for providing high-quality MRI and MRA procedures to maintain optimal patient flow. This role requires a strong foundation in radiology and a commitment to delivering exceptional patient care.Key Responsibilities: Conduct MRI and MRA procedures with precision and accuracy...

  • Travel Nurse ICU Specialist

    1 month ago

    Tuba City, Arizona, United States Wellspring Nurse Source Full time

    Wellspring Nurse Source is seeking a dedicated travel nurse ICU specialist to join their team in Tuba City, Arizona.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours, eveningsEmployment Type: TravelThe pay package is based on 12 hour shifts and 36.0 hours per week, with a tax-free stipend amount to be...