Highly Skilled Guitar Technician
5 days ago
At Guitar Center, we embody the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Role OverviewAs our Repair Tech (Guitar), you will provide top-notch maintenance and repair services on customer-owned instruments and assist in maintaining specific store inventory, continually building and increasing the business through exceptional customer experience and quality work.
A few key characteristics that make our Repair Technicians successful:
- Customer Focus: Understands customer service principles, provides an excellent customer experience, connects with customers in a meaningful way, and steps in to handle customer service issues.
- Initiative: Identifies opportunities & issues, follows through on work activities, learns quickly, and takes positive action without being requested to do so.
- Selling: Works through GC certification program to gain a base understanding of products and sales techniques.
- Training: Effectively trains learners and communicates information and techniques so that they are retained.
Responsibilities include interacting with customers, servicing customer-owned instruments with high-level craftsmanship, maintaining store owned gear, completing warranty repair work, and additional duties as assigned.
Requirements:
- Skilled understanding of repairing guitars.
We offer a competitive salary range of $20 - $30 per hour, depending on experience. Additionally, Guitar Center offers robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
Please note that this job posting is not reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state-specific laws. Pay ranges may be different in other locations.
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