Senior AI/ML Solutions Architect

3 days ago


San Francisco, California, United States salesforce Full time
About the Role

As a Senior AI/ML Solutions Architect at Salesforce, you will be responsible for designing and implementing end-to-end data solutions to support various business units. This role involves working with Incident Response to derive real-time insights from structured and unstructured data to handle live incidents.

Key Responsibilities
  • Define and drive technical strategies and roadmaps for availability ML and IA data and analytics to accelerate Salesforce's mission to deliver customer availability.
  • Deliver design and execution of real-time business critical services that safely operate the ecosystem of Salesforce services at scale.
  • Work across customers and service owners to design, build, and operate real-time AI/ML based capabilities for service availability, incident response, and service operations.
  • Prioritize versatility as a leader, defining product strategy, technical architecture, and directly delivering ML/AI code while partnering with customers to understand business outcomes and availability outcomes.
  • Build the ML/AI practice and center of perfection for the CCRE/Availability group.
Requirements
  • 10+ years of software development experience.
  • 3+ years of AI/ML engineering techniques and technologies.
  • Domain expertise in system and application level observability, distributed systems architecture, and service operations management standard methodologies.
  • Strong communication and leadership experience with experience initiating and driving projects tied to business outcomes.
  • Experience building real-time, low-latency services.
  • Experience defining data models, data architecture, and data engineering practices.
  • Proficiency in SQL or similar languages.
  • Development experience in at least one object-oriented language (Python, Java, C/C++ etc.).
  • BA/BS or equivalent experience in Computer Science, Math, Physics, or other technical fields.
Preferred Qualifications
  • Experience with Tableau and Grafana.
  • Python, Go-lang experience.
  • Experience working with AWS native technologies.
Compensation and Benefits

The estimated base salary for this position is $245,700 - $357,300 per year, depending on location and qualifications. Salesforce offers a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and more. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.



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