Patient Advocate Liaison

6 days ago


Dubuque, Iowa, United States Access Dubuque Full time

**About the Job**

Job Overview

We are seeking a skilled and compassionate Patient Advocate Liaison to join our team at Cottingham & Butler. In this role, you will work closely with consultants, clients, and health plan members to identify and assess individuals with complex medical conditions. Your goal will be to provide personalized support and guidance to help them navigate the healthcare system and explore alternative insurance options.

About You

To be successful in this position, you will need to have a strong background in business and excellent communication skills. Experience in nursing or case management is a plus. You should be able to manage multiple tasks, prioritize projects, and maintain accurate records. A Life & Health Insurance License is required, and knowledge of benefit funding mechanisms, HIPAA, carrier networks, and service solutions is highly desirable.

Responsibilities
  • Identify large claimants through collaboration with consultants, producers, carriers, TPAs, and reporting tools.
  • Communicate with client contacts to determine employee status and align on engagement strategies.
  • Execute strategies by working closely with claimants, employers, and benefits team members.
  • Assist claimants in understanding their diagnosis and guide them to high-value care facilities and alternative insurance options.
Education and Experience

Bachelor's Degree or Bachelor of Nursing preferred. Minimum of three years in business, ideally with two years of nursing experience or case management work.

Estimated Salary Range

$70,000 - $90,000 per year, based on location and experience.



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