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Technical Field Engineer

2 months ago


El Paso, Texas, United States Insight Global Full time

Position Overview: Insight Global is in search of a dedicated Field Service Engineer to join our team, focusing on providing exceptional service for our clients.

Key Responsibilities:

  • Manage service operations across designated regions, ensuring timely and effective support.
  • Perform maintenance and repairs on complex systems independently, demonstrating expertise in troubleshooting.
  • Act as a mentor to junior engineers, providing guidance and support during challenging situations.
  • Oversee the installation of new products and ensure the seamless operation of existing systems.
  • Program and maintain databases for equipment used in various facilities, including educational institutions and government buildings.
  • Design and update user interface graphics for customer systems, enhancing user experience.

Qualifications:

  • Minimum of 10 years of experience in a field service engineering role or a related field.
  • Proficient in programming with Enterprise Building Integrator (EBI) and familiar with systems such as Siemens Niagara and fire alarm technologies.
  • Strong knowledge of HVAC systems and control programming.

At Insight Global, we pride ourselves on fostering a diverse and inclusive workplace where all employees can thrive. We are an equal opportunity employer and value every individual's contributions.

If you require assistance or accommodations during the application process due to a disability, please reach out for support.