Party City Sales Associate
1 month ago
At Party City, we are committed to delivering an exceptional customer experience. As a Sales and Service Specialist, you will be responsible for providing top-notch service to our customers, ensuring they have a fun and memorable shopping experience.
**Key Responsibilities:**
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Maintain a thorough knowledge of our products and services, including party supplies, decorations, and other related items.
* Work collaboratively with the store team to achieve sales and service targets, ensuring a positive and engaging shopping experience for our customers.
* Utilize technology to enhance the customer service experience, including in-store pickup, delivery, and curbside pickup.
* Maintain a clean and organized store environment, adhering to company standards and policies.
* Participate in ongoing training and development to stay up-to-date on company policies, procedures, and product knowledge.
**Requirements:**
* High school diploma or equivalent required.
* 1-2 years of retail or customer service experience preferred.
* Ability to lift up to 25lbs, stand for long periods, and work in a fast-paced environment.
* Strong communication and interpersonal skills, with a focus on providing exceptional customer service.
* Ability to work a flexible schedule, including evenings, weekends, and holidays.
**What We Offer:**
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* Fun and dynamic work environment.
* Generous associate discount program.
* Lifestyle benefits and perks.
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