Tax Operations Manager

2 weeks ago


Newark Delaware, United States City National Bank Full time
Job Summary

We are seeking a highly skilled Tax Operations Manager to join our team at City National Bank. As a key member of our operations team, you will be responsible for ensuring the accuracy and completeness of client tax certifications, withholding, and information reporting under various tax regimes.

Key Responsibilities
  • Review and monitor informational reporting policies, procedures, and standards to ensure consistency and completeness of practices across multiple operations teams.
  • Advise and provide general direction and guidance to operations teams on tax informational and withholding issues.
  • Support review and validation of tax forms (W-8, W-9), FATCA, and CRS certificates submitted by clients, addressing inquiries regarding these documents.
  • Communicate and educate front office and relationship managers on tax informational and withholding issues.
  • Coordinate trainings for operational teams regarding review of client forms, NRA reporting rules, relevant tax law changes, and reporting systems.
  • Work with tax SMEs to advise on tax form validation, including treaty claims and withholding requirements, and to address on-going queries by operations and product groups.
  • Establish and communicate a clear understanding of internal/external customer requirements and the importance of strong service relationships; maintain customer service standards and monitor and respond to trends.
  • Seek and implement industry best practices across operations; remain knowledgeable in industry trends and developments.
  • Coordinate annual information reporting compliance data gathering, file preparations, and uploads to ensure timely distribution of forms, including but not limited to Forms 1099-C, 1099-K, 1099-MISC, 1099-OID, and 1042-S.
  • Ensure timely annual information reporting compliance filings, including but not limited to Forms 945, 1042, and 8966.
  • Reconciliation of non-payroll tax withholding deposits for transmission to the Internal Revenue Service, or applicable state tax authority.
Requirements
  • Minimum 3 years banking operations experience in a financial institution required.
  • Minimum 3 years banking and operations management experience.
  • Minimum 2 years experience in managing projects and/or teams required.
  • Management experience within financial services operations.
  • Critical and strategic thinker.
  • Knowledge of applicable regulatory requirements.
  • Seasoned problem-solving, analytical, and decision-making skills.
  • Strong project management skills. Excellent verbal and written communication skills.
  • Ability to create influential documents, presentations, and group or team facilitation.
  • Working knowledge of financial and budget process.
Compensation

Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.



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