Customer Service Representative

5 days ago


Sioux Falls, South Dakota, United States Hyatt Place South Full time

**Job Summary:**

We are seeking a highly motivated and customer-focused Front Desk Host to join our team at Hyatt Place South. As a Front Desk Host, you will be the first point of contact for our guests and play a vital role in ensuring their stay is memorable and enjoyable.

About the Role:

  • Deliver exceptional guest service and ensure guest satisfaction through proactive problem-solving and communication.
  • Perform check-in and check-out transactions accurately and efficiently, utilizing computer and cash handling skills.
  • Provide excellent service at the bar, serving espresso and alcoholic beverages, and assist with food preparation as needed.
  • Set up and service meetings for guests as required.

Requirements:

  • A minimum of 1 year of customer service experience in a hotel or related field.
  • Ability to work weekends, evenings, and holidays, including flexible scheduling options.
  • Strong command of the English language, including speaking, reading, and writing.
  • Ability to learn quickly and work in a fast-paced environment with constant guest interaction.
  • Basic computer skills, including proficiency in Word and Excel.
  • Age 21 or older.

Estimated Salary: $15-$20 per hour (based on location and experience).



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