IT Operations Manager

5 days ago


New Braunfels, Texas, United States Molak Corp Full time
Job Overview
Molak Corporation, a renowned hospitality organization in Texas, is seeking an IT Operations Specialist to support its growing operations. As a key member of the Molak Corporation IT team, you will play a critical role in ensuring seamless IT service delivery across our restaurant, retail, and entertainment venues.

We offer a competitive salary of $65,000 - $80,000 per annum, comprehensive healthcare benefits, and opportunities for growth and professional development.

About You
To be successful in this role, you will need:
  • A bachelor's degree in Information Technology or a related field.
  • 3+ years of progressive IT support experience, preferably in the hospitality industry.
  • Hands-on experience with Aloha POS or similar POS systems.

Key Responsibilities:
  • Manage day-to-day IT operations, ensuring minimal downtime and rapid issue resolution.
  • Serve as the primary liaison with external partners, Science on Call and Knight Office Solutions.
  • Support, troubleshoot, and maintain our POS systems.
  • Monitor IT help desk requests and ensure timely resolution.

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