Banking Services Representative

5 days ago


Andover, Massachusetts, United States TD Bank Group Full time
Job Overview
TD Bank Group is seeking a Banking Services Representative to join our team. As a key member of our team, you will play a critical role in delivering exceptional customer experiences while processing everyday banking transactions with accuracy and efficiency.

The successful candidate will be responsible for executing TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store. This includes performing customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently, as well as responding to and resolving customer inquiries and concerns using standard procedures.

We offer a competitive salary range of $21.00 - $26.25 USD per hour, depending on experience and qualifications. In addition to your hourly wage, you may also be eligible for variable compensation/incentive awards and other benefits as part of our Total Rewards package.

Key Responsibilities
  • Execute TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
  • Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Respond to and resolve customer inquiries and concerns using standard procedures
  • Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately

Requirements
  • High school diploma or GED required
  • 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
  • Demonstrated Customer Service skills preferred


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