Residential Services Manager

3 weeks ago


Redwood City, California, United States West 10 LLC Full time
We are seeking a Residential Services Manager to join our West 10 LLC family office. As a key member of our team, you will be responsible for maintaining the highest level of cleanliness and organization in our primary residence(s), as well as traveling to other locations. This is an exciting opportunity to work with a dynamic family office that values professionalism, kindness, integrity, and confidentiality.

Job Summary:
The successful candidate will have a proven track record of providing exceptional housekeeping services in a private residence setting. They will possess expertise in all aspects of household cleaning, including care of high-end furniture, floors, walls, artwork, glass doors and windows, lighting fixtures, fabrics, and more. In addition to maintaining the cleanliness of our residences, they will also be responsible for organizing and managing household inventories, and working closely with our house manager and other staff to ensure the smooth operation of the household.

Key Responsibilities:
* Maintain the highest level of cleanliness and organization in our primary residence(s), including daily cleaning and upkeep of main areas, guest spaces, and bathrooms
* Perform specialized cleaning tasks, such as polishing silver, brass, and other special materials
* Organize and manage household inventories, including cleaning supplies and household items
* Work closely with our house manager and other staff to ensure the smooth operation of the household
* Travel to other locations as required, up to 50% of the time

Requirements:
* 3-5 years of experience as a housekeeper in a private residence, preferably with UHNW families or luxurious hotels
* High School Diploma or equivalent, and bilingual in English/Spanish (a plus)
* Valid driver's license with good driving record, and ability to operate Apple equipment
* Excellent interpersonal and communication skills, with ability to follow instructions accurately
* Ability to maintain strict confidentiality and professionalism

What We Offer:
* Competitive salary range of $35-$45 USD per hour, paid bi-weekly
* Medical, dental, and vision premiums fully paid by the company for yourself and your eligible dependents
* Discretionary bonus of up to 10%
* $150/day travel premium when traveling for the company
* Four weeks of accrued vacation
* $125/month taxable wellness stipend
* Plus more

About Us:
West 10 LLC is a dynamic family office dedicated to delivering exceptional service and creating a positive working experience for our staff. We value professionalism, kindness, integrity, and confidentiality, and strive to provide a supportive and inclusive work environment.

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