Patient Care Specialist

1 week ago


Hialeah, Florida, United States MD Now Full time
About MD Now

MD Now is a leading provider of urgent care services in Florida, committed to delivering high-quality healthcare to our communities. Our physician-led team of healthcare professionals provides a comprehensive range of urgent care and occupational health services during convenient hours.

Job Summary

We are seeking a skilled Patient Representative to join our team. As a Patient Representative, you will play a vital role in ensuring the smooth operation of our urgent care clinics. Your primary responsibility will be to provide exceptional patient care, ensuring that every patient receives timely and accurate service.

Key Responsibilities
  • Check-in patients in a timely manner, ensuring all Web Check-in procedures are followed.
  • Answer phone calls to the clinic and provide information or refer questions to others as needed.
  • Verify insurance timely and accurately.
  • Ensure occupational clients' preference cards are followed and occupational procedures are completed.
  • Review patient paperwork to ensure completeness and collect necessary insurance/demographic information.
  • Complete Daily Balance Checklists after each shift, including all forms of payment and documentation.
Requirements
  • 1 year of clinical experience in a patient care setting is preferred.
  • Obtain BLS certification within 30 days of start required.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.

As a Patient Representative at MD Now, you will have the opportunity to make a positive impact on our patients' lives. If you are passionate about delivering exceptional patient care and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.



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