Sales Associate

2 months ago


Northridge, California, United States Forever 21 Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Forever 21. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our retail store.

Key Responsibilities
  • Customer Service: Provide a positive and welcoming experience for all customers, responding to their needs and inquiries in a timely and professional manner.
  • Product Knowledge: Develop and maintain a strong understanding of our products, including features, benefits, and pricing.
  • Sales Growth: Meet or exceed sales targets by effectively communicating product information, making recommendations, and providing excellent customer service.
  • Visual Merchandising: Maintain a visually appealing store environment, including merchandise displays, signage, and overall store appearance.
  • Inventory Management: Assist with receiving, processing, and stocking merchandise, as well as maintaining accurate inventory levels.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and inclusive store culture.
Requirements
  • Age: Must be at least 16 years old.
  • Experience: Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Skills: Strong communication, organizational, and time management skills, as well as excellent interpersonal skills and the ability to work in a fast-paced environment.
  • Availability: Must be available to work a flexible schedule, including evenings, weekends, and holidays.
Benefits
  • Competitive Pay: $17.28/hourly.
  • Benefits Package: Includes 401(k) plan, overtime pay, flexible work schedule, and a generous employee discount program.
  • Career Advancement Opportunities: Opportunities for career growth and advancement within the company.

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