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Technology Installation Support Specialist
2 months ago
As a Technology Installation Support Specialist, you will embark on a journey from your Best Buy location to assist clients in their residences with the delivery and fundamental setup of various technology products, working alongside an experienced Agent. Your mission is to deliver exceptional service that surpasses client expectations by managing appointments with diligence, asking insightful questions to enhance their experience, and ensuring timely follow-up on suggestions.
Key Responsibilities
- Execute a range of tasks for clients within their homes, focusing primarily on the delivery, installation, and networking of home entertainment systems.
- Maintain communication with clients to disclose diagnostic findings and offer recommendations for safeguarding their devices.
- Assist in managing inventory and the upkeep of the service vehicle.
- Provide constructive feedback and training to in-store teams and aid with repairs on-site.
- Hands-on experience with consumer electronics and a willingness to learn.
- Proven ability to collaborate effectively within a team environment.
- Strong organizational skills with the ability to prioritize tasks in a dynamic setting.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
- Must be at least 21 years of age.
- Possession of a valid driver's license.
- No more than two moving violations or at-fault accidents in the last three years.
- No DUI/DWI or reckless driving offenses in the past three years.
- Capability to lift up to 75 pounds independently and up to 150 pounds with assistance.
- At least six months of experience in consumer electronics, whether in sales, operations, or technology services.
We are dedicated to fostering the well-being of our employees both professionally and personally. Our comprehensive benefits package is designed to support you during significant life moments, including:
- Competitive compensation.
- Generous employee discounts.
- Financial savings and retirement planning resources.
- Support for both physical and mental health.
As a member of the Best Buy team, you will contribute to our mission of enriching lives through technology. We strive to personalize and humanize tech solutions for every life stage, whether in our stores, online, or in customers' homes. Our culture emphasizes the importance of supporting and valuing our exceptional employees, creating a workplace where you can explore unique career opportunities while being your authentic self. Best Buy is proud to be an equal opportunity employer.
