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Coffee Service Specialist

2 months ago


Orlando, Florida, United States Marriott International Inc Full time

Job Overview

POSITION SUMMARY


Perform essential opening and closing tasks, which include organizing necessary supplies and equipment, ensuring cleanliness of all areas, securing premises, and more.

Prepare, stock, and manage workstations effectively. Process customer orders through the cash register system and handle payments. Take customer orders, log them in the MICROS system, and create food and coffee beverages. Ensure that all appliances, such as coffee makers, are operated correctly at designated times. Maintain cleanliness in coffee cart areas and dining tables. Wash dishes, utensils, and workspaces throughout the day. Obtain the necessary change based on anticipated business levels. Conduct end-of-shift cash counts, complete required cashier reports, address any discrepancies, deposit receipts, and secure cash funds.


Adhere to all company policies regarding safety and security; report any accidents, injuries, or unsafe conditions to management; and complete all safety training and certifications.

Maintain a clean and professional appearance in uniform, protect the confidentiality of proprietary information, and safeguard company assets.

Greet and acknowledge all guests in accordance with company standards, proactively address guests' service needs, assist individuals with disabilities, and express gratitude to guests sincerely.

Communicate with others using clear and professional language. Foster and maintain positive working relationships with colleagues, and collaborate as a team to achieve common objectives. Ensure compliance with quality expectations and standards. Read and visually verify information in various formats (e.g., small print). Inspect tools, equipment, or machines visually to identify any defects. Stand, sit, or walk for extended periods or throughout the entire shift. Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance. Manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination. Navigate through narrow, confined, or elevated spaces. Ascend and descend stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
No prior work experience required.

Supervisory Experience:
No supervisory experience required.

License or Certification:
None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


About the Team


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you're happy, our guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.