Ski Sales Associate
5 days ago
About evo
evo is a leading outdoor retailer passionate about creating exceptional experiences for our guests. We strive to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve.
Salary Range
The base wage for this role ranges from $19.97 to $25.59 per hour, with opportunities for professional and financial growth based on skills and experience.
Job Overview
We are seeking a Seasonal Ski Retail Associate to join our team at evo. This role will be responsible for working in all departments of the retail floors, providing exceptional customer service, and contributing to a team that is responsible for the store's success.
Responsibilities
- Work with a motivated team to elevate guest experiences while exceeding expectations in all situations through thoughtful and efficient problem solving.
- Consistently seek to improve personal product knowledge to provide customers with unbiased advice during gear selection.
- Attend all in-store meetings and trainings relevant to your departments.
- Listen to guests to determine and meet the specific needs of each customer with kindness and honesty.
- Thoroughly learn and understand our systems, policies, and procedures.
- Merchandise the store during downtimes: folding, hanging, stocking, receiving, cleaning, organizing.
- At times, all positions may work as our greeter/host, ringing up customers on the POS, as well as processing and receiving incoming replenishment.
- Using our STOKED customer service framework, every associate will manage greeting and answering all questions in the department they are currently assisting.
- All seasonal associates must be able to contribute to 2 of our 3 key areas in winter being Ski, Snowboard, and Softgoods (Helmets, Goggles, Tech Wear).
Requirements
- Previous experience in the retail industry is a plus, but not mandatory.
- Willingness to learn about the products and services offered.
- Adaptability, attention to detail, cash handling, communication, conflict resolution, customer service, inventory management multitasking, product knowledge, teamwork.
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