Current jobs related to Telecommunications Specialist - Amarillo, Texas - Foundations for Living

Foundations for Living is a dedicated organization focused on providing exceptional healthcare services. We are committed to fostering a supportive environment that emphasizes advanced technology and compassionate care. Our team is passionate about making a positive impact in the lives of our patients and their families.

Position: Telephone Operator

Key Responsibilities:

The Telephone Operator plays a crucial role in facilitating effective communication between patients, their families, healthcare staff, and physicians. This position is essential in supporting various functions within the organization, ensuring that all interactions are handled with professionalism and care. The Telephone Operator is expected to uphold our standards of service excellence across all customer interactions.

Essential Duties:

• Provide courteous and efficient communication to all callers.
• Support the Business Office Systems with various administrative tasks.
• Maintain a calm demeanor while managing high-stress situations.
• Adhere to departmental policies and procedures while executing job responsibilities.
• Demonstrate the ability to assess and respond to the needs of patients and staff effectively.

Benefits Overview:

• Engaging and fulfilling work environment.
• Competitive salary and generous paid time off.
• Comprehensive medical, dental, and vision insurance plans.
• 401(K) plan with company matching contributions.
• Opportunities for career advancement within the organization.
• Tuition reimbursement and professional development programs.
• Additional perks and benefits available for employees.

Qualifications:

Requirements:

A high school diploma or equivalent is required, with 2-5 years of relevant experience preferred. Some college education in a related field is desirable. Candidates should possess flexibility, self-motivation, and the ability to thrive in stressful situations.

Physical and Sensory Requirements:

• Proficient in reading and writing in English.
• Capable of communicating effectively with diverse groups.
• Ability to remain composed under pressure.
• Competence in responding to auditory signals and communications.
• Ability to interpret information and make independent decisions.
• Capable of performing physical tasks such as bending, lifting, and prolonged standing or sitting.

Commitment to Diversity:

Foundations for Living is an equal opportunity employer. We are dedicated to creating a diverse and inclusive workplace where all employees feel valued and respected.