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Front of House Associate

2 months ago


Kapolei, Hawaii, United States 604 Hospitality Group Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host Team Member to join our team at 604 Hospitality Group. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a positive and welcoming atmosphere.

Key Responsibilities
  • Guest Greeting and Seating: Greet guests in a courteous and prompt manner, and seat them in a timely and efficient manner.
  • Waitlist Management: Maintain an accurate and up-to-date waitlist, and seat guests within 3 minutes of their given wait time.
  • Phone and Take-Out Orders: Accurately take phone and take-out orders, and enter them into the POS system with 100% accuracy.
  • Table Maintenance: Bus, set, and reset tables in a timely and efficient manner, and maintain a clean and organized dining area.
  • Team Collaboration: Work collaboratively with other team members to ensure a smooth and efficient service, and provide support and assistance as needed.
Requirements
  • Age and Education: Must be at least 16 years old, and able to read and communicate in English clearly and effectively.
  • Physical Demands: Must be able to lift up to 20 pounds repeatedly, throughout the shift.
  • Skills and Abilities: Must demonstrate enthusiasm and commitment to guest satisfaction, and possess the manual ability to manipulate the register system and handle/serve food.
Benefits
  • Paid Time Off: Eligible employees receive paid time off for vacation, sick leave, and holidays.
  • Bereavement Leave: Eligible employees receive bereavement leave for the loss of a family member.
  • Emergency Days: Eligible employees receive emergency days for unexpected events.
  • Referral Program: Eligible employees receive a referral bonus for referring qualified candidates.
  • Employee Discounts: Eligible employees receive discounts on food and merchandise.
  • Skechers Direct Program: Eligible employees receive discounts on Skechers products.
  • Management Bonus Program: Eligible employees receive a bonus for meeting performance goals.
  • Medical/Dental Benefits: Eligible employees receive medical and dental benefits.
  • Group Life Insurance: Eligible employees receive group life insurance.
  • Universal Life Insurance: Eligible employees receive universal life insurance.
  • Short-Term Disability: Eligible employees receive short-term disability benefits.
  • 401(k): Eligible employees receive a 401(k) retirement plan.