Fatherhood and Family Resource Specialist
1 month ago
Maximus is seeking a dedicated Fatherhood and Family Resource Specialist to join our Indiana Fatherhood Project. This full-time, hybrid remote position is based in Terre Haute or Richmond, IN, and requires some onsite work. As a key member of our team, you will play a crucial role in empowering fathers and strengthening families in your community.
Key Responsibilities:- Cultivate and nurture professional relationships with customers, ensuring ongoing eligibility and program service maintenance.
- Guide customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must reside in Terre Haute or Richmond, IN, and be willing and able to work onsite as needed.
- Reliable transportation is required.
- Competitive compensation and quarterly bonuses based on performance.
- Comprehensive insurance coverage, including medical, dental, vision, prescription, and partially funded HSA.
- Future planning with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package, including holidays, sick leave, and short and long-term disability coverage.
- Holistic Wellness Support through our Employee Assistance Program (EAP).
- Recognition Platform to acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives to foster a workplace committed to these values.
- Tuition Reimbursement to invest in ongoing education and development.
- Employee Perks and Discounts, including additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources, tailored to meet your needs.
- Professional Development Opportunities, including training programs, workshops, and conferences.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are transitioning from military to civilian life, have prior service, are a retired veteran, or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
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