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Community Maintenance Specialist

2 months ago

Houston, Texas, United States Asset Living Full time
Company Overview

Asset Living is a prominent third-party management organization dedicated to cultivating vibrant communities across the nation. Established in 1986, we possess extensive experience in providing outstanding value to our partners.

Our diverse portfolio encompasses a wide range of properties throughout the country, including multifamily housing, single-family rentals, affordable housing, build-to-rent projects, active adult communities, and student housing.

As a rapidly expanding firm, Asset Living comprises talented individuals from various backgrounds, driving innovation and delivering results for our clients and communities across the United States.

We firmly believe in the principle of 'Together We Lead, Together We Succeed', empowering each other to lead by example, collaborate, and evolve as we strive for continuous improvement.

Joining Asset Living means becoming part of a dynamic team that values unity, diverse talents, and a shared culture of success.

Position Overview

The Make Ready position plays a crucial role in supporting the maintenance operations of the property, which includes corrective, preventative, routine, and cosmetic maintenance tasks.

This role is essential in executing the make-ready process in alignment with the property's operational goals, under the guidance of the Maintenance Supervisor and Community Manager.

Key Responsibilities
  • Perform cleaning, trash removal, and general upkeep of grounds and residential areas, including make-ready units and communal spaces.
  • Respond promptly to resident and management requests, as well as work orders for community common areas, buildings, and units.
  • Ensure all necessary repairs and replacements are conducted for community common areas and units.
  • Maintain daily cleanliness of the community's exterior, including grounds, breezeways, and all shared areas.
  • Conduct swimming pool maintenance and cleaning, keeping accurate chemical logs.
  • Inspect grounds, buildings, and other community features daily to identify and address hazardous conditions or liability concerns.
  • Implement a preventative maintenance program to extend the life of the community while minimizing future repairs.
  • Adhere to Asset Living's key policies and maintain a well-organized and adequately stocked maintenance shop, following safety standards and OSHA guidelines.
  • Assist the Maintenance Supervisor in promoting safe work practices and maintaining the hazard communications program.
  • Participate in unit inspections as requested and report any violations of community rules to the Maintenance Supervisor and/or Community Manager.
  • Utilize property resources, equipment, and supplies efficiently.
  • Perform additional tasks and responsibilities as assigned by the Maintenance Supervisor and Community Manager.
Customer & Resident Relations

Deliver exceptional customer service and monitor service request turnaround times to ensure responsiveness.

Project a positive image of the community to achieve property objectives and enhance public recognition.

Maintain consistency in interactions with residents on all matters and enforce community policies as delegated by the immediate supervisor.

This job description serves as a guideline for expected duties and may be modified at any time to reflect the evolving needs of the organization.