Sales and Customer Support Associate

5 days ago


Springfield, Pennsylvania, United States Sun East Federal Credit Union Full time
About Sun East Federal Credit Union
As a cooperative financial institution, owned and operated by its members, Sun East Federal Credit Union is dedicated to providing outstanding customer service and promoting the financial well-being of its members. With over 50,400 members throughout Delaware, Pennsylvania, and New Jersey, we offer a wide range of financial services, including banking, loans, and investment products.

Job Summary
We are seeking a highly motivated and experienced Member Service Representative to join our team. As a key member of the organization, this individual will be responsible for providing exceptional customer service to members while promoting credit union products and services to improve their financial well-being.

Responsibilities
  • Provide excellent customer service to members by answering questions, solving problems, and processing transactions accurately and efficiently.
  • Promote credit union products and services to meet members' financial needs and goals.
  • Maintain accurate records and update member information as needed.

Requirements
To be considered for this role, you must have a high school diploma or equivalent, 3 years of prior sales, customer service, or related experience, and proficiency in basic math and computer skills. Prior financial industry experience is preferred, but not required.

Salary Range
The salary range for this position is $45,000 - $60,000 per year, depending on experience. The successful candidate will also enjoy a comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) plan with company match.

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