Card Operations Director

3 days ago


Phoenix, Arizona, United States First International Bank & Trust Full time
Job Title: Card Operations Director

The First International Bank & Trust is a family-owned, full-service community bank with a strong commitment to customer satisfaction. We are seeking a highly experienced Card Operations Director to lead our card-related operations and drive business growth.

About the Role:
This role will be responsible for managing all aspects of card and digital wallet payments, including debit, consumer credit, commercial credit, prepaid, and mobile provisioning. You will work closely with the Chief Payments Officer and other leaders to analyze financial performance, identify opportunities for improvement, and forecast future performance.

Key Responsibilities:
  • Lead a team supporting debit and credit card offerings and ensure successful delivery of services.
  • Manage relationships with third-party transaction processors, call centers, and other external partners.
  • Serve as the primary contact with payment networks and manage periodic reporting and compliance obligations.

Qualifications:
  • Bachelor's degree in business, finance, or related field (or equivalent experience).
  • 8+ years of experience in payments, fintech, or related field with a focus on card products and digital wallets.
  • Previous leadership experience managing cross-functional teams and vendors.

Estimated Salary: $140,000 - $200,000 per year.
Location: Various locations in the United States.

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