Guest Experience Specialist
4 weeks ago
The Hospitality Host plays a vital role in creating a warm and welcoming atmosphere for our guests at Hilton Garden Inn & Homewood Suites. This is an exciting opportunity to join a dynamic team and make a real difference in the hospitality industry.
Job Description:
This role involves interacting with a diverse range of people, including guests and colleagues. You will be responsible for ensuring that all guests receive exceptional service, from check-in to check-out. This includes responding to guest inquiries, resolving issues promptly, and maintaining a clean and organized workspace.
Requirements:
- Prior guest service experience preferred
- Caring, compassionate, and respectful demeanor
- Strong communication and interpersonal skills
- Ability to adapt to a dynamic work environment and maintain physical aspects of the position
What We Offer:
- Competitive salary: $42,000 - $52,000 per year
- Comprehensive benefits package, including medical, dental, vision, life insurance, and paid time off
- Employee discounts and opportunities for growth within the company
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