Customer Service Representative
1 week ago
Cold Stone Creamery is seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. This role involves providing exceptional customer service, creating unique ice cream products, and ensuring the store operates smoothly.
The estimated salary for this position is $12-$15 per hour, depending on experience. If you are passionate about delivering outstanding customer experiences and working in a fun and dynamic environment, we encourage you to apply.
Key Responsibilities:
- Provide excellent customer service, including greeting customers, answering questions, and resolving issues promptly.
- Create unique ice cream products according to company standards, using high-quality ingredients and ensuring attention to detail.
- Assist with store operations, including maintaining a clean and organized work environment, restocking products, and following food safety and hygiene standards.
Required Skills and Qualifications:
- Strong communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and management.
- Basic math skills for handling cash transactions and operating the point-of-sale system.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks while maintaining attention to detail.
Benefits:
- Competitive hourly wage ($12-$15).
- Employee discounts on products.
- Opportunities for advancement within the company.
- Friendly and supportive work environment.
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