AI Platform Deployment Lead

4 weeks ago

New York, New York, United States Axion Ray Full time
About Axion Ray

Axion Ray is a pioneering company that leverages cutting-edge technology and artificial intelligence to revolutionize the manufacturing industry. Our mission is to empower organizations to make data-driven decisions, drive business impact, and improve quality and safety.

Job Title: Engagement Director

We are seeking an experienced Engagement Director to join our team. As a key member of our leadership team, you will be responsible for driving executive-level priorities and roadmaps, managing internal teams and customer relationships, and ensuring successful adoption and usage of our AI platform.

Key Responsibilities:
  • Lead the deployment of our AI platform at multiple customers simultaneously
  • Drive business impact at our customers via insights identified by our users and actions performed by their colleagues
  • Articulate the value of our platform to executive stakeholders at our customers at enterprise readouts
  • Prepare for and lead executive readouts, while building stakeholder alignment across different business units and customer priorities
  • Serve as the primary point of contact for our customers, providing support and guidance on technical and operational issues
  • Ensure that the technical team resolves any troubleshooting issues
  • Provide training and support to customers to ensure successful adoption and usage of our products
  • Collaborate with our sales and product development teams to identify and implement product improvements and new features based on customer feedback
  • Work with the product team to monitor and analyze customer user data to identify opportunities for improvement and proactively address potential issues
  • Identify new opportunities to create value for customers (new use cases, etc.)
Requirements:
  • 2-5+ years as a client/customer-facing project lead, managing teams and working directly with senior stakeholders
  • Enjoys being a lead - from a day-to-day perspective, you'll work in small teams with executive support and own end-to-end execution of high impact AI initiatives
  • Has problem solving, creativity and technical skills to help organizations use their data to drive impact in the world
  • Enjoys deriving insights from data analysis, AI models and driving impact from them
  • Values working in an environment where priorities quickly shift and evolve
  • Nice to have: Experience with or exposure to AI, early-stage Enterprise SaaS startups, manufacturing
Why Join Axion Ray?
  • Join a fast-growing, early-stage startup with the chance to make a significant impact from day one
  • Our culture puts people first - we will encourage you to bring your full self to work and will set you up to succeed
  • Competitive compensation, meaningful equity, and benefits package
  • Career development and leadership opportunities
  • We bring a unique combination of technical and business skills, with company leaders from top tech companies like Palantir, business leadership from McKinsey, and automotive leadership from GM and Ford
  • We're an interdisciplinary team that prizes collaboration & diversity of thinking

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