Production Director

Goodwill Industries of Southeastern Louisiana is seeking a highly skilled Production Manager to oversee the daily donation and production operations of our retail store. As a key member of our team, you will be responsible for driving revenue growth, ensuring compliance with company standards, and maintaining a safe and organized working environment.

• Supervise production employees to meet daily production goals.
• Ensure the backroom workflow is set up and maintained to maximize production.
• Process donations to maximize sales and minimize waste.
• Monitor waste output and ensure sellable merchandise is not discarded.
• Conduct quality checks on merchandise before it is placed on the sales floor.
• Conduct textile rack checks to ensure accuracy of piece count reported.
• Monitor back-room supply levels and assist with ordering supplies when needed.
• Conduct hourly floor checks to ensure processed merchandise is properly placed on the floor.
• Maintain safe and appropriate conditions in the shopping and back-room areas.
• Ensure a proper schedule is written and posted to meet production goals.
• Observe and ensure compliance with personnel and safety policies and procedures.
• Conduct ongoing training with all production employees, document all training.
• Use cash register to total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise only.
• Ensure production employees always have the necessary materials to meet their production goals.
• Assist the Store Manager in achieving/exceeding sales goals, and to assist in implementing a contingency plan if goals are not being met.
• Assist in corrective coaching and training and development of employees.
• Create a working environment conducive to meeting all goals.
• Be able to multitask and adapt to unforeseen opportunities that would impact production goals.

• High school diploma or general education degree (GED); with a minimum of 6 months of supervisory experience.
• Supervisory experience and/or training experience preferred, or equivalent combination of education and experience.

Goodwill Industries of Southeastern Louisiana is an EEO employer - M/F/Vets/Disabled.