Veterinary Team Member

3 weeks ago


Gastonia, North Carolina, United States American Veterinary Group Full time
Job Summary

We are seeking a highly skilled Veterinary Receptionist to join our team at the American Veterinary Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and client service in a fast-paced, multi-doctor animal hospital.

About the Role

The ideal candidate will have excellent communication and organizational skills, with the ability to multitask in a hands-on environment. You will be responsible for maintaining front of house duties, including answering phone calls, scheduling appointments, greeting clients, and reviewing invoices or discharge instructions.

Key Responsibilities
  • Provide exceptional patient care and client service
  • Maintain front of house duties, including answering phone calls and scheduling appointments
  • Greet clients and review invoices or discharge instructions
  • Maintain hospital required paperwork
Requirements
  • Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
  • Energetic people-and-pet person with excellent work ethic and social and organizational skills
  • Be compassionate/caring
  • Willing to work flexible hours including weekends
  • Can work individually, as well as on a team
  • Self-starter personality that can complete daily tasks without the need for constant direction
Skills and Knowledge
  • Prior Customer Service Experience
  • Ability to lift 40 lbs.
Benefits
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Six (6) weeks of paid Parental Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician Students


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