Host/Cashier

7 days ago


San Angelo, Texas, United States BWW San Angelo Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host/Cashier to join our team at BWW San Angelo. As a Host/Cashier, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable dining experience.

Key Responsibilities:
  • Provide menus to guests and answer questions about our menu offerings
  • Assign guests to tables based on their preferences and the restaurant's rotation system
  • Answer phone calls and respond to guest inquiries or transfer calls to the appropriate staff member
  • Maintain communication with kitchen staff, management, serving staff, and guests to ensure seamless service
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Inform guests of establishment specialties and features
  • Receive and record guest reservations
  • Inspect restrooms for cleanliness and availability of supplies
  • Ensure takeout orders are entered accurately in the POS system
  • Collect payment from guests and provide change as needed
  • Deliver orders to guests and ensure they are satisfied with their meal
  • Thank guests for their visit and invite them to return
  • Communicate guest feedback to restaurant management
  • Educate guests on products offered and resolve any concerns they may have
  • Understand in-store marketing promotions and execute new product rollouts
  • Utilize cash control procedures to ensure accurate handling of cash and credit transactions


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