Clinical Care Specialist

1 day ago


Menlo Park, California, United States One Medical Full time
Company Overview

At One Medical, we're redefining the healthcare experience. We believe that everyone deserves high-quality care that's both affordable and accessible. That's why we've created a seamless in-office and 24/7 virtual care service that combines state-of-the-art technology with compassionate, personalized attention. Our goal is to provide an exceptional patient experience, while also empowering our team members to grow and thrive in their careers.

About This Role

We're seeking a skilled Clinical Care Specialist to join our team in Menlo Park. As a member of our primary care team, you'll play a critical role in delivering exceptional patient care and ensuring that every interaction is a positive one. You'll work closely with our providers, administrative assistants, and other team members to provide venipuncture services, as well as other clinical support functions. Your expertise will be essential in helping us achieve our mission of transforming healthcare and improving the lives of our patients and team members alike.

Job Summary

This full-time position offers a competitive salary of $25.25/hr, with opportunities for growth and advancement within the company. You'll enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for professional development. If you're passionate about delivering exceptional patient care and are committed to excellence in everything you do, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Provide high-quality venipuncture services to patients of all ages
• Assist with extended scope duties, such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain accurate records and documentation, including proper specimen labeling, handling, and processing
• Collaborate with other team members to ensure seamless communication and coordination of patient care
• Utilize technology, including electronic medical records and practice management systems, to enhance patient care and workflow efficiency

Requirements

• Active phlebotomy certification in California
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist
• Strong written and verbal communication skills
• High school diploma or equivalent
• Proficiency in computer technology, including typing, internet navigation, and software system usage
• Experience working on collaborative teams, preferably in a healthcare setting

Benefits

At One Medical, we're committed to supporting the well-being of our team members. Our benefits package includes:
• Competitive salary: starts at $25.25/hr
• Paid sabbatical after 5 and 10 years of service
• Employee Assistance Program (EAP) - free confidential advice for stress, anxiety, financial planning, and legal issues
• Comprehensive medical, dental, and vision plans
• Free One Medical memberships for yourself, friends, and family
• Pre-tax commuter benefits
• PTO cash outs - option to cash out up to 40 accrued hours per year
• 401K match
• Credit towards emergency childcare
• Extra contributions toward maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

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