Keyholder - Roseville

2 weeks ago


Roseville, California, United States Rothy's Full time
About the Role

We're seeking a highly skilled and customer-focused Keyholder to join our team at Rothy's Roseville store. As a Keyholder, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.

Key Responsibilities
  • Act as Manager on Duty when Assistant Store Manager and Store Manager are not present
  • Learn all operational procedures and assist with customer-related inquiries on the floor
  • Oversee opening and closing procedures for the store
  • Effectively communicate Rothy's brand story, values, and mission to our customers
  • Support store leadership in communicating important updates to retail associates
  • Assist in maintaining a clean and tidy store environment
  • Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store
  • Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
  • Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership
Requirements
  • 2+ years of Retail, Hospitality, or customer-oriented experience
  • Excellent communication and problem-solving skills
  • Ability to work weekends, evenings, and holidays, minimum 16 hours a week
  • Ability to work on your feet up to 8 hours a day in a busy store environment
What We Offer
  • Competitive hourly rate of $18.00
  • Wellness and Commuter Programs
  • PTO and Wellbeing Time
  • Employee Discount Program

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