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Customer Experience Representative

3 weeks ago

Suffolk, Virginia, United States Wawa Full time

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Representative. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and product knowledge.

Responsibilities:
  1. Greet customers in a friendly and welcoming manner, ensuring they feel valued and appreciated.
  2. Respond to customer inquiries and resolve any issues or concerns in a prompt and professional manner.
  3. Utilize upselling and cross-selling techniques to increase sales and drive revenue growth.
  4. Maintain a clean and organized store environment, including the stockroom and sales floor.

The estimated annual salary for this position is around $38,000-$43,000, depending on location and experience.

What We Offer: Wawa offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. As a member of our team, you will also have access to ongoing training and development opportunities to help you grow your skills and advance your career.