Luxury Spa Operations Manager

2 weeks ago


Cape May Court House, United States Soleil Tans Sun Spa Full time
Job Overview

Soleil Tans Sun Spa is a leader in the sun spa industry, committed to delivering exceptional customer service and exceeding sales targets. We are seeking an experienced Assistant Team Lead to drive sales, manage staff, and uphold our brand standards.

Responsibilities
  • Drive sales by coaching Spa Consultants on our 5-step sales method and leading by example.
  • Provide exceptional customer service, ensuring guest satisfaction and loyalty.
  • Assist with managing staff schedules, providing coverage when needed, and enforcing company processes and policies.
  • Support payroll processing, maintain cleanliness and equipment upkeep, and ensure compliance with safety standards, legal regulations, and industry practices.
  • Manage inventory, restocking, and supply orders, contribute to marketing and advertising efforts, and uphold the Soleil Tans brand in all public and employee relations.
Requirements
  • At least two years of proven sales/retail experience.
  • Availability for 20+ hours per week, including weekends.
  • Strong organizational and time-management skills.
  • Self-motivated and hands-on, willing to do whatever it takes to succeed.
  • Excellent communication skills with the ability to motivate staff.
  • Proficient in Microsoft Office Suite and Google Applications.
Compensation and Benefits

We offer a competitive salary of $18/hour, guaranteed to increase to $20/hour within one year, plus bonuses and tips, paid time off, free memberships, gym membership, growth opportunities, flexible schedules, and a team environment.



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