Radiology Service Ambassador
3 weeks ago
As a Patient Service Representative with NorCal Imaging Centers, you will be responsible for delivering exceptional patient care and ensuring a smooth experience from initial contact to final appointment.
This is an exciting opportunity to join a dynamic team that prioritizes quality, value, and access in the 21st century.
About UsNorCal Imaging Centers is a leading provider of radiology services, dedicated to Leading Radiology Forward with advanced technology and expertise.
Salary & BenefitsWe offer a competitive hourly rate between $18.00 - $26.00, depending on location and experience.
Responsibilities- Greet and register patients in a friendly and service-oriented manner.
- Collect and log all co-pays and fees, ensuring accuracy and completion of necessary documentation.
- Answer/transfer incoming phone calls, schedule, reschedule or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
- Provide patients with orientation for preparatory and safety protocols, as well as directions to facilities if needed.
- A high school diploma or GED, preferably with intermediate to advanced computer skills.
- Strong multitasking and communication skills, with experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
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