Computer Systems Engineer
5 days ago
About CSI, LLC
At CSI, LLC, we offer a team-oriented work environment that supports career growth and development. Our mission is to provide top-notch technology services to the Siouxland community and beyond.
We are seeking strong-minded and determined individuals who can contribute to our success in Low Voltage, AI, Cyber Security, IT, Project Management, and Data Protection. The successful candidate will have a minimum of an Associate's Degree or two coursework equivalents in Computer Science, Information Technology, or Networking, as well as 4 years of experience in IT helpdesk and networking.
Key Responsibilities:
- Provide technical support for hardware and software issues related to desktop computers, printers, scanners, servers, and handheld devices.
- Track all instances of support using ticket-tracking software, prioritizing, documenting, and resolving end-user requests.
- Update the status of each ticket after successfully assisting users with their issues.
Compensation and Benefits:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including 401K, health insurance, paid time off, and paid holidays.
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