Lead Instrument Craftsman

7 days ago


Houston, Texas, United States Guitar Center Full time
Job Summary

We are seeking a skilled Lead Instrument Craftsman to join our team at Guitar Center. As a key member of our repair team, you will be responsible for delivering exceptional customer service and ensuring the highest level of craftsmanship in all instrument repairs.

About Us

Guitar Center is a world-leading music retailer that embodies the spirit of creativity and music. Our mission is to inspire and nurture lifelong musicians by providing an inclusive environment where customers can experience the joy of music-making.

Responsibilities
  • Interact with customers to provide a positive experience and ensure their instruments are serviced to the highest standards
  • Perform maintenance and repairs on customer-owned instruments with precision and attention to detail
  • Maintain store-owned gear as requested and complete warranty repair work efficiently
  • Train and mentor junior team members to develop their skills and knowledge
Requirements
  • Skilled understanding of repairing guitars with a focus on quality and attention to detail
  • Ability to work effectively in a fast-paced environment and meet deadlines
  • Excellent communication and interpersonal skills to interact with customers and colleagues
Benefits

As a valued member of our team, you will enjoy a competitive salary, plus benefits including medical, dental, vision, 401(k) with company match, mental health support, paid time off, and tuition reimbursement options.

Estimated Salary: $65,000 - $80,000 per year based on location and experience.



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