Front Desk Representative

4 days ago


Leesburg, Florida, United States TownePlace Suites Leesburg Full time
Job Title: Front Desk Representative

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at TownePlace Suites Leesburg. As a key member of our front desk staff, you will be responsible for ensuring seamless guest experiences from check-in to check-out.

About the Role:

  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys.
  • Set wake-up calls in a friendly and efficient manner.
  • Answer incoming phone calls within three rings.
  • Create, confirm, and modify reservations for guests.

What We Offer:

  • A competitive salary range of $35,000 - $45,000 per year, based on experience.
  • An excellent benefits package, including medical, dental, and vision insurance options.
  • A 401(k) retirement plan with company match.
  • Discounts on hotel rooms worldwide.
  • Direct deposit payroll.

Requirements:

  • Minimum one year of experience in customer service.
  • Excellent verbal and written communication skills.
  • Proficient computer and keyboard skills.
  • Ability to multitask and work independently.


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