Front Desk Representative
4 days ago
We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at TownePlace Suites Leesburg. As a key member of our front desk staff, you will be responsible for ensuring seamless guest experiences from check-in to check-out.
About the Role:
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys.
- Set wake-up calls in a friendly and efficient manner.
- Answer incoming phone calls within three rings.
- Create, confirm, and modify reservations for guests.
What We Offer:
- A competitive salary range of $35,000 - $45,000 per year, based on experience.
- An excellent benefits package, including medical, dental, and vision insurance options.
- A 401(k) retirement plan with company match.
- Discounts on hotel rooms worldwide.
- Direct deposit payroll.
Requirements:
- Minimum one year of experience in customer service.
- Excellent verbal and written communication skills.
- Proficient computer and keyboard skills.
- Ability to multitask and work independently.
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