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Personal Insurance Client Consultant
2 months ago
- Competitive salary structure
- Comprehensive benefits package
- Established and reputable organization
Jobot is a well-respected insurance firm with a proven track record of excellence and recognition. We focus on delivering customized insurance solutions to both individuals and businesses, emphasizing our commitment to fulfilling our clients' unique requirements. Become part of a team that prioritizes expertise, professionalism, and outstanding customer service.
About the Position:
As an Insurance Customer Support Specialist for Personal Lines, you will be instrumental in overseeing a range of insurance products, such as homeowners, automobile, umbrella, and flood insurance. You will collaborate closely with clients to comprehend their needs and offer knowledgeable advice on policy details and coverage options. This position necessitates a thorough understanding of property and casualty insurance, along with strong analytical and communication capabilities.
Key Responsibilities:
- Cultivate and sustain robust client relationships
- Deliver expert guidance and support to clients
- Evaluate policy details and suggest modifications when necessary
- Partner with underwriters to guarantee precise policy underwriting
- Utilize industry-specific software to oversee client portfolios
- Address client inquiries and complaints efficiently
- Remain informed about industry developments and regulations
- At least 2 years of customer service experience in personal lines insurance
- Familiarity with agency management software
- Comprehensive knowledge of property and casualty coverages
- Background in policy evaluation and underwriting
- Strong problem-solving and communication abilities
- Capability to thrive in a dynamic work environment