Director of Social Services and Operations

3 weeks ago


College Point, New York, United States Westhab Inc. Full time

Job Title: Social Services Director

Description:

We are seeking a highly skilled and experienced Social Services Director to join our team at Westhab Inc. The ideal candidate will have a proven track record of leading teams and overseeing the day-to-day operations of social services departments. They will be responsible for supervising case management staff, developing systems to guarantee quality and efficiency of casework services, and ensuring that clients are appropriately screened, evaluated, and processed for all potential entitlements.

As a member of our team, you will collaborate with other on-site departments to facilitate effective methods of problem solving and strategy alignment. You will also maintain accurate and complete documentation of client information and case management activities. Additionally, you will perform crisis intervention and stabilization as needed and monitor cases to ensure timely provision of client services.

Key Responsibilities:

  1. Supervise case management staff
  2. Develop systems to guarantee quality and efficiency of casework services
  3. Ensure clients are appropriately screened, evaluated, and processed for entitlements
  4. Collaborate with other on-site departments
  5. Maintain accurate documentation
  6. Perform crisis intervention and stabilization
  7. Monitor cases for timely service delivery

Requirements:

  • Masters in Social Work (MSW) or equivalent Human Services degree
  • 3+ years of relevant experience and supervisory experience
  • Fluency in Spanish is desirable
  • Ability to work evenings and weekends as needed
  • Excellent writing and assessment skills
  • Strong direct practice, counseling, supervision, community outreach, group leadership, and program development experience

Location: College Point, Queens, NY

Salary: $67,500 - $77,500 per year based on experience.



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