Customer Service Associate

3 days ago


White Lake, Michigan, United States State Farm Insurance Full time

About the Role:

As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes.

Your Key Responsibilities:

  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Collaborate with team members to ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.
  • Follow company policies and procedures to ensure compliance with insurance regulations.
  • Stay updated on industry trends and changes in insurance policies.

Why State Farm Insurance?

We are committed to providing our customers with exceptional service and support. If you are a team player who is passionate about delivering excellent customer experiences, we want to hear from you.



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