Service Specialist

3 days ago


Clovis, California, United States Save Mart Supermarkets Full time
About Us

The Save Mart Companies operate a network of grocery stores in California and Western Nevada, serving neighborhoods with a wide range of products and services. As a proud California-based company, we take pride in providing our customers with the freshest quality products at a great value.

Our Mission

We are dedicated to putting people first, reflecting our commitment to customers and community. Our philanthropic efforts, led by The CARES Foundation, have donated over $5 million to local communities, supporting vital resources for children and families.

Benefits

We offer a competitive benefits package, including health, dental, vision, life, and 401K plans. Our Lifelong Learning opportunities provide educational support, and our Employee Association offers discounted and free tuition options, contests, and support services.

Job Summary

We are seeking a Service Specialist to join our team at Save Mart Supermarkets. As a Service Specialist, you will play a key role in providing friendly, fast, and effective customer service, creating a welcoming and helpful store atmosphere, and establishing loyal repeat customers.

Responsibilities
  • Provide exceptional customer service, greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
  • Perform store sweeps, ensuring floors are free of spills or debris, and maintaining a safe environment for customers and coworkers.
  • Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  • Collect shopping carts from the parking lot, maintaining a cart-free lot throughout the shift.
  • Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  • Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
Requirements
  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

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