Customer Service Professional

3 weeks ago


North Berwick, Maine, United States Andrew Peschong - State Farm Agent Full time
About Us

Welcome to Andrew Peschong - State Farm Agent. We are a successful insurance agency dedicated to providing exceptional client experiences. As a Customer Service Representative on our team, you will play a critical role in helping us achieve our goal of being the go-to insurance agency in our community.

This is a salaried position with hourly pay plus commission/bonus, offering a competitive salary, paid time off, health benefits, and valuable career-building experience. If you are a dedicated and customer-focused individual who is looking to advance your career, we encourage you to apply.

Job Responsibilities

The Customer Service Representative will be responsible for establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused approach to educate customers about insurance options. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. The representative will also work closely with other agency team members to meet the needs of customers and promote the development of our business.

Key Skills and Qualifications
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving.


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