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Sales Representative

1 month ago

Tyler, Texas, United States Patterson Chrysler Dodge Jeep Ram Tyler Full time
Job Title: Sales Associate

At Patterson Chrysler Dodge Jeep Ram Tyler, we are seeking a highly motivated and results-driven Sales Associate to join our team.

Job Summary:

The Sales Associate is responsible for selling vehicles that meet our gross profit, volume, and customer satisfaction standards. This role requires a professional appearance and excellent communication skills to effectively interact with customers.

Key Responsibilities:
  • Determine each customer's vehicle needs by asking pertinent questions and carefully listening.
  • Demonstrate vehicles, including test drives.
  • Properly introduce new customers to the Service facilities and to the appropriate Service personnel.
  • Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and maintenance schedule.
  • Maintain an owner follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
  • Stay informed of new products, features, accessories, and their benefits to customers.
  • Review monthly objectives, weekly activities, and daily planned activities with the Sales Manager.
  • Understand the terminology of the automobile business, be informed on technological changes in the products, and be able to communicate to customers.
  • Report any vehicle lot damage or any problem with a vehicle to the Sales Manager immediately.
  • Know and understand federal, state, and local laws that govern retail auto sales.
  • Complete all training as directed by the supervisor.
  • Follow policies and procedures as set forth in the Employee Handbook.
Requirements:
  • Educational: High school diploma or the equivalent.
  • Experience: None.
  • Special Skills: Excellent oral and written communication skills, ability to sell a minimum quota according to facility standards, and ability to use personal computer applications including word processing and spreadsheet software.