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Care Management Specialist

1 month ago

Great Neck, New York, United States Northwell Health Full time

Job Summary

Northwell Health is seeking a skilled Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a critical role in coordinating and participating in activities related to Care Management services to family members and caregivers.

Key Responsibilities

  • Utilize patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
  • Support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care.
  • Act as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
  • Identify and track special populations, including high-risk patients and other populations due for preventive or chronic care services.
  • Identify and track patients discharged from the inpatient service or the emergency department.
  • Use team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan.

Requirements

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.
  • Bachelor's or Master's degree in relevant field strongly preferred.
  • Health home or care management experience strongly preferred.
  • NYS Driver's License strongly preferred.

Additional Information

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.