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Logistics Manager
2 months ago
At Joe Van Gogh Inc, we are seeking a highly skilled and experienced Shipping and Fulfillment Manager to oversee our private label fulfillment and shipment of all outbound orders.
Key Responsibilities:- Shipping and Receiving:
- Oversee all wholesale customers' outbound shipping/freight orders.
- Ensure all outbound orders are processed correctly.
- Maintain and order all shipping materials and supplies for JVG accounts.
- Pull and pack orders for all shipping customers.
- Set up freight BOLs and track all shipping orders.
- Monitor shipping methods, run reports, and make recommendations to solve problems and streamline processes in shipping.
- Ensure all inbound freight orders are received physically and entered into inventory system.
- Private Label Fulfillment:
- Participate in meetings with private label accounts to build relationships and help troubleshoot challenges.
- Print out and organize shipping orders each morning, assigning tasks to other team members when needed.
- Ensure that all orders are fulfilled accurately and in time for daily USPS and FedEx pickup.
- Ensure all team members helping with fulfillment are following proper fulfillment procedures.
- Communicate regularly with Production Manager to maintain product inventories and prioritize specific production when necessary.
- Ensure daily accuracy of 'Finished Product' inventory.
- Maintain and order all shipping materials and supplies for private label fulfillment and freight shipments.
- Management:
- Contribute to hiring and onboarding process for Fulfillment & Delivery Specialist.
- Hold regular one-on-one meetings with Fulfillment & Delivery Specialist.
- Give feedback regularly and provide coaching to Fulfillment & Delivery Specialist.
- Thoughtfully compile and present performance reviews; reference pay scale accurately.
- Utilize and file all human resources paperwork correctly.
- 1+ year(s) production and shipping experience.
- Leadership/management experience preferred.
- Excellent communication and teamwork.
- Strong self-motivation and ability to work independently.
- Ability to prioritize and manage time.
- Ability to work with spreadsheets and web-based platforms.
- Ability to work occasional nights and weekends.
- Ability to work on call.
- Criminal background check as required by JVG's institutional partners.
- A valid NC Driver's license.
- Prolonged, frequent ingestion of coffee and tea.
- Prolonged periods of constant repetitive motion.
- Prolonged periods of time on feet.
- Ability to lift 50+ pounds.