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Room Service Attendant

2 months ago


Atlanta Georgia, United States Embassy Suites Atlanta Midtown Full time

About Us:
Embassy Suites Atlanta Midtown is a contemporary hotel located in the vibrant Atlantic Station area. Our convenient location offers easy access to public transportation and nearby entertainment options, including shopping and dining. Join a dedicated team that values hard work, camaraderie, and a supportive environment. As part of our family, you will benefit from our commitment to a positive workplace culture. HEI Loves is focused on recognizing our associates by providing competitive compensation, comprehensive benefits, and generous PTO programs.

Our team members can take advantage of a variety of offerings, including health and wellness packages, robust retirement plans, travel perks, product and service discounts, and much more.


If you do not meet every single requirement for this position, we encourage you to apply anyway. Research indicates that women and people of color are less likely to apply unless they meet all qualifications. At HEI, we are committed to fostering a diverse and inclusive workplace, so if you are enthusiastic about this role but your experience does not align perfectly with every qualification, we welcome your application.

We also value U.S. military experience and invite all qualified military candidates to apply.

Overview:
Ensure the facility is maintained to provide a safe and clean environment for guests, staff, and vendors.

Responsibilities:
1. Replenish linen closets with necessary amenities and supplies for housekeeping staff; may involve delivering supplies directly to room attendants.

2. Remove soiled linens and trash from room attendant carts.

3. Clean and remove stains from corridor walls and doors; polish mirrors, room numbers on guest room doors, and elevator doors.

4. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and lobbies.

5. Flip mattresses and rearrange furniture as directed by the supervisor.

6. Adhere to attendance policies and be available for regular shifts.

7. Perform any other job-related tasks as assigned.

Qualifications:
Prior experience in a hotel setting is preferred.

A self-motivated individual with a positive attitude.

Maintain a professional appearance and demeanor at all times.

Ability to communicate effectively with guests.

Willingness to assist colleagues with their responsibilities and be a team player.


Physical ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods with or without reasonable accommodations. Lifting may involve items weighing up to 100 lbs with or without reasonable accommodations.

Ability to understand and follow instructions from supervisors.

Strong verbal and written communication skills, with the ability to adapt communication style to various audiences, including supervisors, coworkers, and the public.

Benefits:
HEI Hotels and Resorts is dedicated to offering a comprehensive benefits program that supports your physical, mental, and financial well-being, creating value in your most important investment - yourself.


For your health and wellness, we provide competitive Medical and Dental plans through Anthem Blue Cross Blue Shield, along with Vision insurance through EyeMed.

Our Vacation, Sick, and Personal Time programs are designed to help you recharge. HEI also offers pet insurance through the ASPCA.

For your financial wellness, HEI provides a range of coverage options, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching contributions, along with discounts through our 'YouDecide' and Hotel Room Discount programs, offer additional incentives for choosing HEI as your employer.

Specific details and eligibility for these programs may vary by location and employment status.


Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates to access their earnings when they choose.

HEI Hotels and Resorts is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.