Keyholder Ambassador

About Us:

The Paper Store is a leading destination for gift-giving needs, committed to delivering world-class service and exceeding customer expectations.

About the Role:

We're seeking a highly motivated and experienced Keyholder Ambassador to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer experiences, achieving sales goals, and maintaining merchandising standards.

Main Responsibilities:

• Customer Service: Greet customers warmly, understand their needs, explain product features, and suggest additional items to build onto sales.
• Leadership: Act as a TPS Champion, model the G.U.E.S.T. service approach, and consistently deliver World Class Service.
• Team Collaboration: Inspire and motivate the team daily, provide positive feedback, and utilize TPS recognition programs.
• Store Operations: Process customer returns and exchanges, supervise the sales floor, and perform store opening/closing procedures.

Requirements:

• Previous experience in specialty retail leadership roles.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Proficient in using Microsoft Office and POS Systems.
• Excellent communication and interpersonal skills.
• Ability to lift and mobilize medium to large items up to 50 lbs.

Benefits:

• A competitive salary range of $45,000 - $65,000 per year.
• Ongoing training and development opportunities.
• A fun and fast-paced retail environment.

About Our Company:

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.