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Transportation Operations Coordinator

1 week ago

Lyons, New York, United States Regional Transit Service Full time
Job Summary

We are seeking a highly organized and detail-oriented Transportation Operations Coordinator to join our team. As a key member of our operations department, you will be responsible for providing administrative support and ensuring the smooth operation of our transportation services.

Key Responsibilities
  • Scheduling and Dispatching: Coordinate schedules and routes for our bus operators, ensuring timely and efficient service delivery.
  • Customer Service: Provide exceptional customer service to riders, responding to inquiries and resolving issues in a professional and courteous manner.
  • Data Entry and Record Keeping: Accurately maintain records and data related to transportation operations, including scheduling, ridership, and financial information.
  • Communication: Collaborate with internal teams, including bus operators, dispatchers, and management, to ensure seamless communication and coordination.