Lube Technician
3 weeks ago
Norman, Oklahoma, United States
Motiiv Auto Group
Full time
Job Summary: As a skilled Lube Tech with the Motiiv Auto Group, you will be responsible for delivering exceptional customer service by performing high-quality lube-related services in a professional and efficient manner.Key Responsibilities:
- Commit to customer satisfaction by providing top-notch services.
- Show a strong understanding of management, production, and quality requirements through effective questioning and listening.
- Implement a follow-up system to encourage project completion and optimize results.
- Align personal performance goals with company standards to drive success.
- Analyze daily, weekly, monthly, and yearly actions to optimize time and plans.
- Stay updated on business terminology, technology changes, and regulatory requirements to maintain expertise.
- Adhere to lawful directions and work rules to ensure a safe and productive work environment.
- Maintain positive interactions with colleagues and contribute to employee morale.
- Uphold company confidentiality policies and agreements to protect sensitive information.
- Be prepared to work varied hours, including evenings, weekends, and holidays, to meet the needs of the business.
- Perform lube oil filter services and vehicle inspections with professionalism and attention to detail.
- Deliver excellent customer service, offering reliable vehicle service and meeting customer expectations.
- Maintain equipment and work area in good condition to ensure a clean and safe workspace.
- Complete service assignments and paperwork efficiently to meet deadlines and maintain productivity.
- Stay current with technical qualifications through ongoing training programs to enhance skills and knowledge.
- Ensure vehicles are cleaner upon completion than when dropped off, meeting high standards of cleanliness and quality.
Requirements:
- High school diploma or equivalent.
- Preferred experience in a related field.
- Ability to read and comprehend instructions and guidelines.
- Maintain a professional personal appearance at all times.
- Excellent communication skills to effectively interact with colleagues and customers.
- Ability to meet company production and quality standards to drive success.
Physical Demands and Working Conditions:
- Must be able to move throughout the facility, potentially spending time outdoors.
- Ability to stand for prolonged periods, walk, bend, twist, stoop, kneel, squat, and lift over 50 pounds to perform job duties.
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