Waitstaff - Arcadia

Arcadia Family of Companies is a local non-profit organization dedicated to providing exceptional senior living experiences. Our mission is to create a supportive environment that meets the spiritual, physical, and social needs of every resident, client, and member we serve.

We foster a culture of compassion, understanding, and open communication. Our team emphasizes collaboration and teamwork in a supportive environment that prioritizes our residents', clients', and members' needs. Every day, we strive to make a positive impact in their lives.

• Comprehensive Healthcare: Medical, dental, and vision coverage for employees and dependents, plus a flexible spending account and Employee Assistance Program.
• Retirement Savings: A generous 403(b) Retirement Plan with an 8.5% employer contribution every paycheck, based on gross income after one year of employment when you contribute 4% or more.
• Free Employee Meals: Enjoy the convenience of having our chefs prepare your meals.
• Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday.
• Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
• Professional Development:
• Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs).
• Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills.

Join our dynamic Waitstaff team and be instrumental in providing outstanding dining experiences for our residents, members, clients, and guests.

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Prepare food and beverages for service to residents and guests in compliance with all health and safety regulations and presentation standards.
• Accurately enter orders into the POS system.
• Serve food and beverages to residents and guests with accuracy in a courteous, timely, and professional manner, meeting or exceeding guest service standards and expectations.
• Work with and follow up with Supervisors and Managers to address and respond to residents' concerns and requests in regard to food quality, service, and related matters.
• Provide Managers and Supervisors with continuous feedback from residents on food preparation, presentation, and taste.
• Perform side-work and other opening or closing duties as required.
• Ensure that waitstaff stations are clean and maintained throughout the shift.
• Perform the necessary duties for emergency drills and situations such as fire, fire alarms, hurricanes, and other possible emergencies as outlined in the Disaster Response Playbook.
• Interact with residents/clients and co-workers with patience, understanding, and kindness in accordance with Arcadia Family of Companies' mission and core values.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school graduate preferred. Prior customer service experience preferred.

Computer Skills

Use of computers, working knowledge of POS system and software applications to input and research data.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl; push and pull. The employee must regularly lift and/or move up to 25 pounds and occasionally transfer up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Reasonable accommodations may be available to individuals with disabilities. Management has the right to add to, revise, or delete information in this description.

Work Environment

While performing their essential functions, employees are occasionally exposed to the following conditions:

• Air-conditioned office environment
• Indoors without air conditioning
• Outdoors—all types of weather
• Hazardous materials

Arcadia Family of Companies is comprised of the following non-profit organizations: Arcadia 15 Craigside Arcadia Adult Day Care and Day Health Center Arcadia Home Health and Home Care Services Arcadia at Home Hale Ola Kino by Arcadia

Arcadia Family of Companies is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by federal or state law.