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Veterinary Client Care Specialist
2 months ago
Full-time
Position Overview
We are looking for dedicated individuals who are passionate about Veterinary Medicine and committed to delivering exceptional patient care and customer support.
As part of our team, you will have the opportunity to grow beyond a standard role. At VetEvolve VA LLC, every member is valued and can utilize their unique skills to positively impact the lives of pets and their owners.
The ideal candidates should possess a strong work ethic, characterized by reliability, integrity, and attention to detail. Excellent customer service abilities, basic computer skills, and the capacity to handle multiple tasks simultaneously are essential.
We seek individuals with strong communication skills and a collaborative mindset. A flexible schedule is required.
- Welcome clients and their pets warmly.
- Manage incoming calls and emails, directing inquiries to the appropriate personnel.
- Address client questions and prioritize their concerns effectively.
- Schedule appointments to optimize daily operations.
- Facilitate the check-in and check-out process for clients.
Our reception team provides compassionate emotional support to clients during challenging times and must be comfortable with various medical outcomes.
